Fuety — Refund & cancellation policy
Refund & cancellation policy
Fuety plans can be cancelled at any time. This policy explains what happens when you cancel and when we give refunds.
Effective 4 November 2026 · Version 1.0 · Published by Fueris Technologies Private Limited
01 · Free trial
The 7-day free trial needs no card, so nothing is ever charged for it. If you do not choose a plan, the trial simply ends and the console becomes read-only.
02 · Cancelling
An admin can cancel at any time in the Fuety Console under Billing → Payment. Cancelling stops the next renewal. The plan stays active until the end of the period already paid for, and you can resume it before then.
03 · Refunds
Subscription payments are non-refundable. We do not give refunds or credits for part of a month or year, for unused time after cancelling, for fewer people, or for moving to a smaller plan, which takes effect at the end of the paid period.
04 · When we do refund
We refund the full amount that was charged wrongly if:
- you were charged twice for the same period;
- you were charged after cancelling, because of an error on our side;
- you were charged more than the price shown when you confirmed.
05 · How to ask for a refund
Email fuety@fueristech.com within 30 days of the charge, with your organization name and the Razorpay payment ID from your receipt. We reply within two business days.
Approved refunds are issued within 5–7 working days to the original payment method. Your bank or card issuer may take a few more days to show it.